This website is run by Mole Valley District Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as easy as possible to understand.
We know some parts of this website aren’t fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact email@example.com.
We have a hearing induction loop in our Reception. We also have a limited number of staff capable of offering interpretation services (by appointment only).
If you are deaf or hard of hearing you can contact us by SMS text on 07771 576411 (Monday to Friday 8.30am to 5pm).
Mole Valley District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
A few of the older PDFs and Word documents referred to on this site don’t meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. These were produced before the new accessibility legislation was introduced.
Past Mole Valley District Council Agendas and Minutes that we have linked to
Many of these were produced before we had to comply with accessibility legislation. We are looking at ways to ensure all future documents are made accessible wherever possible.
Transform Leatherhead 2016 Masterplan
This was produced before the new accessibility legislation was introduced. We are however updating this document to an accessible version and this will be uploaded as soon as possible.
Where possible we could provide accessible formats of these documents on request. Contact: firstname.lastname@example.org
Any new PDFs or Word documents we publish will meet accessibility standards.
Navigation and accessing information
There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
Live video streams don’t have captions. This doesn’t meet WCAG 2.1 success criterion 1.2.4 (captions – live).
We don’t plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
We add subtitles or provide transcripts to any new videos.
Content that’s not within the scope of the accessibility regulations
This statement was prepared in February 2020.