PHASE 1 – COMPLETE

Public toilets
Stylish and refreshed, the completely renewed public toilets and new baby changing facilities at the Swan Centre have now opened.
We are grateful to Sainsbury’s, Boots, Costa’s and Mangobean café for supporting us during the refurbishment works and offering their facilities to the public.

 

Car Park Levels 1-4

The improvements included:-

 

  • Improvements around the ramps including painting and chamfering (reducing and angling the edges) of the kerbs, painting the walls and applying rubber protection.
  • 18 spaces have been converted into new smaller car and motorcycle spaces to allow a better turning route to navigate the ramps.
  • All the parent and child spaces have been retained but have been moved further away from the ramps on Levels 1 and 3.
  • We have created new wider spaces on Levels 3 and 4.
  • We have retained the 18 disabled spaces but 4 have now moved to Level 4 – making it 8 spaces on Level 4 overall.
  • The floors and stairwells have been freshened up and redecorated.

PHASE 2 - CURRENT

Car Park Levels 5-6

These improvements, now complete, include: –

  • improvements around the ramps including painting and chamfering (reducing and angling the edges) of the kerbs, painting the walls and applying rubber protection.
  • The floors and stairwells have been freshened up and redecorated.

Electric Vehicle Charging Points

Electric vehicle charging points are now available! The first of its kind to feature in MVDC-owned car parks. The two charging points are available on Level 5 of the Swan Centre and are for electric and plug-in hybrid vehicles only.

Read more ››

To be able to take advantage of the charging points, users will need to subscribe to Chargemaster’s Polar Plus subscriptions service. 

More information is available by visiting www.chargemasterplc.com/polar

Lifts
The goods lifts have now both been replaced. The first passenger lift has been replaced and is in use.
The second passenger lift is due to complete by the end of the year.
Please note the lifts belonging to Sainsbury’s are not affected by these works.

PHASE 3 - UPCOMING

New parking payment system
In addition to pay and display using cash, the new system will employ a flexible check-in, check-out system for credit, debit card and Apple pay users. Users paying by card will no longer have to predict their length of stay, within the 4 hour limit, on arrival.

Fresh, rebranded signage will be installed around the centre (timing tbc). 

We have put on hold the creation of a new retail unit.

Since March 2019 the outlook for the retail market and the wider economy has become increasingly uncertain. In light of this, and the recommendation to secure a development partner, (subject to Cabinet approval) we have decided to put on hold the creation of a new small retail unit as previously planned. Instead, we are evaluating the benefits of introducing mobile retail stands. These can be moved around the Swan Centre so that they work for different types of retailer, and are a lower cost alternative for new retailers.